Tech

Zendesk hires new CMO as it pivots to AI agents

Zendesk has appointed Tifenn Dano Kwan, a serial enterprise SaaS CMO with stints at Amplitude, Dropbox, Collibra, and SAP, as its new chief marketing officer. The hire comes as Zendesk races to reposition itself as an AI-first customer service company under private equity ownership.

Valve raises Steam Deck prices by more than $200

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Preventing a ‘Chernobyl moment’ in AI

A White House order on testing frontier models would be a significant first step

Exclusive: OpenAI readies cyber, misinformation defenses ahead of elections

OpenAI is offering its cybersecurity products to state officials and backing legislation ahead of elections in the U.S. and globally.

AI-native software helps a luxury textiles brand avoid costly returns

Luxome partners with LiquiDonate to donate returned weighted blankets to nonprofits, reducing landfill waste with AI-driven solutions.

Claude Code Creator Says 22-Year-Old CS Grads Should 'Go Start a Startup': 'It's the Golden Age'

'There has never been a better time in history to do it; it's the golden age,' Anthropic's Boris Cherny said.

Sundar Pichai: Public Right to be Concerned About AI

Google CEO, Sundar Pichai says that young people are right to feel concerned about AI, while defending long term benefits of the "most profound technology"

Why are AI's Top CEOs Pedalling Back on Job Predictions?

OpenAI's Sam Altman and Anthropic's Dario Amodei are making a major corporate pivot by reversing their employment warnings ahead of looming IPOs

ElevenLabs says its updated AI music generator can create genre-switching songs.

Its new Music v2 model can generate songs that can switch from opera to heavy metal mid-track, while handling faster rap delivery and non-musical sound effects, according to ElevenLabs. The new model is available today and is trained “only on licensed data and cleared for commercial use.”

Sony is offering up to 50 percent off some of our favorite PS5 games

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Ex-Snowflake CRO says top engineers don't want this booming AI job

Investor and former chief revenue officer Chris Degnan said the forward-deployed engineer is a "glorified professional services person."

YouTube mentions are the top signal for AI brand visibility

An Ahrefs study of 75,000 brands found YouTube mentions are the strongest correlated signal for AI visibility across ChatGPT, Google AI Mode, and AI Overviews, outperforming backlinks, domain authority, and content volume. Traditional SEO metrics showed surprisingly weak correlations.