economy

Hedge funds bet against call centre stocks as AI threat grows

Outsourcing companies hit as investors see ‘clean’ disruption risk

Hedge funds bet against call centre stocks as AI threat grows

TL;DR

  • Hedge funds are shorting stocks of outsourcing companies.
  • The primary concern is the disruptive potential of artificial intelligence (AI).
  • Call center stocks are particularly affected.
  • Investors perceive AI as a significant risk to the traditional outsourcing business model.