Salesforce announces an AI-heavy makeover for Slack, with 30 new features

March 31, 2026

TL;DR

Salesforce is launching 30 new AI features for Slack, focusing on an upgraded Slackbot.
New features include reusable AI skills that allow users to define and apply specific tasks for Slackbot across different scenarios.
Slackbot can now draft content, schedule meetings, sift through inboxes, transcribe and summarize meetings, and act as an MCP client to coordinate with external services like Agentforce.
The bot can operate outside Slack, monitoring desktop activities like deals, conversations, and calendars to offer suggestions and draft follow-ups.
These enhancements aim to transform Slack into a versatile platform for a wider array of business tasks, beyond just communication.
Salesforce reported significant revenue growth and a large user base for Slack since its acquisition.

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