tech
March 31, 2026
Seven Things I've Learned Getting Companies to Use AI
A playbook from the front lines of AI consulting
TL;DR
- Mandating AI use often fails; focus on encouraging adoption through internal champions.
- Building custom AI tools directly from model providers (Anthropic, Google, OpenAI) offers more flexibility than third-party solutions.
- Third-party AI tools can be less cutting-edge, flexible, and more expensive than direct solutions.
- Support early AI adopters by removing IT barriers, providing budgets, and cutting bureaucracy.
- AI-forward employees can be significantly more productive than those hesitant to adopt.
- Directly purchasing from model providers allows for custom rules and preferences.
- The cost of some AI subscriptions can be a fraction of the compute they enable, making direct models attractive.
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