Matthew Richardson
GC&C’s Global Head of IT Operations Matthew Richardson discusses insurance innovation and leading an ambitious, digital-first digital evolution

TL;DR
- GC&C, a specialized unit of Generali Group, is leading industry transformation with a digital-first evolution.
- The company has transitioned from legacy technology to a cloud-first, low-code/no-code model powered by AI.
- Matthew Richardson, Global Head of IT Operations, emphasizes innovation and a start-up mindset.
- Richardson's leadership focuses on communication, collaboration, and understanding business needs.
- GC&C aims to provide a standardized, excellent client experience globally.