tech

The 33-year-old ex-Snap exec Nadella is trusting to fix Copilot now oversees 11,000 people

Nadella promoted Jacob Andreou to EVP of Copilot after one year. He oversees 11,000 people and is building a super app while only 4.5% of 365 users pay.

The 33-year-old ex-Snap exec Nadella is trusting to fix Copilot now oversees 11,000 people

TL;DR

  • Jacob Andreou, 33, now leads Copilot at Microsoft, overseeing more than 11,000 people.
  • He is merging consumer and enterprise Copilot teams, eliminating redundancies, and building a super app combining chat, coding, and an agentic workflow called Autopilot.
  • Andreou is known as a technically hands-on leader, personally coding with developers and building AI agents rapidly.
  • His appointment allows Mustafa Suleyman to focus on proprietary AI models.
  • Copilot faces challenges: only 4.5% of Microsoft 365 customers pay for it, and the free version lags behind ChatGPT.
  • Microsoft's stock has declined amid investor questions about AI spending and reliance on OpenAI.
  • Andreou previously scaled Snap's platform and worked as a venture partner at Greylock.
  • Employee feedback suggests some teams are working long hours under pressure, with concerns about speed risking compliance.
  • Andreou's priorities are a superior AI chat product, leading model quality, and trusted integration.
  • The upcoming super app will allow users to toggle between personal and enterprise accounts.