tech
The 33-year-old ex-Snap exec Nadella is trusting to fix Copilot now oversees 11,000 people
Nadella promoted Jacob Andreou to EVP of Copilot after one year. He oversees 11,000 people and is building a super app while only 4.5% of 365 users pay.

TL;DR
- Jacob Andreou, 33, now leads Copilot at Microsoft, overseeing more than 11,000 people.
- He is merging consumer and enterprise Copilot teams, eliminating redundancies, and building a super app combining chat, coding, and an agentic workflow called Autopilot.
- Andreou is known as a technically hands-on leader, personally coding with developers and building AI agents rapidly.
- His appointment allows Mustafa Suleyman to focus on proprietary AI models.
- Copilot faces challenges: only 4.5% of Microsoft 365 customers pay for it, and the free version lags behind ChatGPT.
- Microsoft's stock has declined amid investor questions about AI spending and reliance on OpenAI.
- Andreou previously scaled Snap's platform and worked as a venture partner at Greylock.
- Employee feedback suggests some teams are working long hours under pressure, with concerns about speed risking compliance.
- Andreou's priorities are a superior AI chat product, leading model quality, and trusted integration.
- The upcoming super app will allow users to toggle between personal and enterprise accounts.