A 26-year-old UX designer shares how she pivoted into AI communications
Sajani Lokuge says she built a LinkedIn following by posting about AI and careers before she was approached for the role.
TL;DR
- Transitioned from Lead UX Designer to AI Content Manager after 10 months.
- The role change was driven by the company's need for someone to explain AI products to various audiences.
- Leveraged existing skills in understanding user needs and translating technical problems.
- Built a public platform on LinkedIn by posting about design careers and AI, gaining 26,000 followers.
- Skills such as empathy and problem-solving from UX design are directly transferable to AI communication.
- Learned AI product understanding on the job by embedding with AI product teams and asking questions.
- Advises against waiting to feel ready, encouraging people to learn and do work simultaneously.
- Recommends producing public work, like posts and portfolio pieces, to demonstrate AI communication abilities.
- Emphasizes that the AI aspect is learnable for those with a design background.