tech
March 20, 2026
How Kingfisher Powers Agentic Commerce with Google Cloud AI
Kingfisher and Google Cloud have entered into a partnership to bring agentic AI capabilities to provide personalised and conversational shopping experience
TL;DR
- Kingfisher is partnering with Google Cloud to enhance its digital retail capabilities with agentic AI.
- The partnership aims to transform online shopping from keyword searches to conversational discovery and project planning.
- Customers will interact with AI that understands context and intent, offering personalized product suggestions and guidance.
- Kingfisher is adopting Google Cloud's Vertex AI Search for Commerce for more intuitive search functions.
- Agentic commerce features will assist customers in planning and executing home improvement projects from start to finish.
- This initiative aligns with Kingfisher's ongoing investment in digital infrastructure, including its in-house AI platform, Athena, and data modernization project, Nucleus.
- The goal is to create a more seamless and helpful shopping experience, meeting evolving customer expectations for speed, relevance, and personalization.
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